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Things to Note

Please read our policies and view our FAQs below to learn more about us.  By using our website or booking with us you agree to all of our terms and conditions.

How it works

Our #1 goal is to create an unforgettable experience for each and every event.  We design, customize, setup and break down each event to provide a luxury, one-of-a-kind experience. 

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To book your reservation(s), please first complete the consultation questionnaire on our Reservations page or the order form on our Floral Arrangements page.  These forms provide us with the basics of your event or order details, such as your date and number of guests.  We will email back with a proposal and contract for you to sign.  Our proposals are all inclusive to make bookings quick and easy, while also providing clear expectations for your event date or floral order. 

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On the day of your special occasion, we simply want you to relax, have fun and create amazing memories.

Reservations

Event Reservations

Each picnic or tablescape reservation, is recommended at least 14 calendar days in advance of the event date, and a non-refundable deposit is due at the time of booking.  We offer payment installments, if necessary, and all payments are due in full at least 72 hours before the event/special occasion.  If you are booking an event seven days or less before the event, we cannot alter any reservation details once the reservation is booked, and the reservation fee and picnic fee, if applicable, are both due at the time of booking.  If an event is booked two weeks or more in advance and changes need to be made (color scheme, date or number of guests, for example) we may or may not be able to accommodate the changes.  Please contact us as soon as any changes to a reservation need to be made because each event design is custom and includes fresh flowers and other items that may need to be adjusted for the event.  If you would like to request a reservation date change, please be sure to read our Reservation Changes policy below.

Floral Orders

All floral orders must be made at least 7 days in advance.  For larger orders (10 or more arrangements or bouquets) please order at least 14 days in advance.

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Payment

Event Reservations:

The Bouq Picnic Company, LLC is committed to accommodating each guest's needs.  For clients who do not wish to pay for their reservation in full at the time of booking the total cost is segmented into three portions: the booking fee, event fee and guest fee.  We require a non-refundable fee of at least $150.00 at the time of your booking to reserve your date.  This ensures we will have your fresh floral arrangements set to arrive in time for your reservation.  The event fee includes any custom design elements and necessary mechanics to bring your event to life.  Finally, the guest fee includes the cost of hosting each guest.  After the reservation fee is paid the remainder of the event reservation is due at least seven days before the event and the total balance, including guest fee, is due no later than 72 hours before the reservation date.  Please feel free to contact us, before booking, for price quotes or for last minute reservations.

Minimum booking fee for reservations of

1-4 guests - $100.00
5-10 guests - $200.00
10+ guests - $300.00

Fee Schedule

- Reservation fee due at booking
- Event fee due seven (7) days before reservation date
- Guest fee due 72 hours before reservation date

Floral Orders:

All floral order payments are due in full at the time the order is placed.  Please submit orders at least 7 days in advance to ensure delivery of all needed materials.  Because each order is custom, please contact us, for price quotes.

Weather

Weather in North Texas can be unpredictable, but we make our very best effort to ensure changes in weather do not interrupt your most important moments in life.  We will notify you of any cancellations delays or reschedules due to weather.  We understand how important your special event is and we will do everything possible to avoid any interruptions.

 

To combat inclement weather a moisture blocking tarp is included in any outdoor picnic reservations, to protect against wet grounds.  Tent options are only available on days of clear and pleasant weather.  If any harsh weather is predicted for your event date, we will not include any tent options with your reservation and the add-on cost will be deducted from your balance.

 

If a reschedule is necessary we will reach out to confirm the new date's details within one year of the original event date and if you are unable to reschedule due to weather, please note all deposits and payments are non-refundable.

Children + Pets

To ensure the safety of our guests and decor, any event with children under the age of 13 must be accompanied by an adult at all times.  For parties including 4+ children please have at least two adults present to be sure the children and decor are cared for.

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We offer events that cater to children of any age; however, events catering to children under the age of 11 are modified to include luxury paper good place settings, and design elements are adjusted to ensure the children are as safe as possible.  Mirrored and glass items are kept to a minimum, for example, and are replaced with more kid friendly materials.

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Because food + drinks are served using our decor we do not allow pets for any reason.  When booking at a private residence, please be sure to remove any pets from the event space.

Wine + Alcoholic Beverages

We provide a bottle of sparkling juice or cider and water with each picnic; however, we do not provide alcoholic beverages with any reservation outside a private residence, accommodating event space, or where there may be minors present without parental supervision.  Please keep in mind that most public park locations in the DFW area severely limit or prohibit the use of alcohol.

 

Locally sourced wine or champagne options are available as an add-on with any reservation at a private residence or accommodating event space; however, The Bouq Picnic Company will not be held responsible for any alcohol consumption or penalties incurred if a client or guest consumes alcoholic beverages during their event in a space that prohibits alcohol use. 

 

Please note:  Fabric and absorbent materials are used for a lot of our inventory.  We wash and steam these items before and after each event; however, if we see or smell any alcohol stains or scents after cleaning and steaming the item(s) we will charge a replacement fee for all impacted items, along with a 20% finder's fee.  This includes, but is not limited to rugs, blankets, pillows, table runners, faux floral stems, napkins, board or card games and wood or wicker material items.


Damaged + Missing Items

Each client and guest is responsible for all rental items while left in their care.  While any fresh floral arrangement can be taken, all vases and containers must remain with the other rental items.  Upon inspection, if there are any missing or damaged items the client will be charged for each item's replacement cost along with a 20% finder's fee.  The finder's fee includes costs associated with increases in price, if an item has been discontinued or an alternative with a different look or feel has to be found.

Reservation Times + Changes

All picnics include a 2.5 hour event time, however more time may be purchased on the day of your event, if no other reservations will be affected.  Please be mindful that your reservation begins at the scheduled and agreed upon time, and all events must end no later than 8:00 pm.

Late arrival: If you or your guests are late there will not be an extended reservation time unless more time is purchased, and no other events will be interrupted.  If you would like to purchase more time due to late arrival, please contact us on the day of your event.

Ending a reservation early: If you would like to leave before the agreed upon time, please contact us at least 15 minutes before to ensure an associate is in route before you leave.  A member of our team will always be within 15 minutes of your event space to accommodate these requests; however, no refunds will be given if the event needs to end earlier than scheduled.  Please be mindful that you are responsible for all decor and rentals until we arrive for take down and clean-up. 

Cancellations

Cancellations and rescheduled reservations must be requested at least 72 hours in advance of the event date and time.  No refunds will be granted for cancellations, only rain-checks.

 

For reservations that need to be rescheduled due to weather please see our weather policy.  For rescheduled reservations or cancellations for any reason other than weather, please contact our team as soon as possible.

FAQs

What is included in a picnic set  up?

Please visit our What we offer page to see a list of all we include in our picnic and tablescape set ups.

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How many guests do you accommodate?

We accommodate picnic reservations of up to 12 guests, tablescapes for up to 20  and custom florals for parties of up to 50 guests.

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Do you use real or fake flowers?

We want to create striking set up designs at as low cost as possible to our clients so we use fresh, dried, and high quality silk florals for our picnic designs.  We only use fresh or dried florals for our tablescapes and a la carte floral arrangements.

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Where can my picnic be set up?

Local parks and private residences are our favorite locations to set up, but we also set up at event spaces and AirBnB rentals*.  We do not set up in hotels.

Please be sure to adhere to all rules set forth by rental spaces.

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Do you have themes?

We have design styles that can be tailored to themes. For example, our Enchanted style features greenery heavy arrangements and minimal blooms, which makes it perfect for themes like "Jurassic Park", "The Jungle Book", or "Lumberjack".

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How do I reserve my date?

Please visit our Reservations page to learn more about making a reservation.

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When should I reserve my date?

Picnic and tablescape reservations must be booked at least 7 days in advance.

For custom floral arrangement orders we prefer 7 days advance notice.  A rush fee is applied for orders that are more than an individual bouquet with less than 7 days notice. We require 14 days' notice for larger events that require 4 or more large centerpieces or statement arrangements (e.g. arches, garlands, entryways)

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What are your "Design Styles"?  How are they different?

Please visit our Gallery page to learn more about our design styles and how they differ.

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What areas do you service?

We are located in central Dallas (75202) and we service most of the DFW area. Please contact us for event locations over 20 miles outside the 75202 area.

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